Jumat, 14 November 2014

Tugas Bahasa Inggris 2

Inquiry letter
Inquiry letter is a kind of letter of request or a request for information about a product, service, jobs or other business information.
             In general, the general function of this letter is to respond to an advertisement of information sources such as newspapers, magazines or electronic media about a product / service when we are interested in the informasih obtained.
             Usually suart is a first step in building a business or cooperation of the two parties, namely the provider of products / services and buyers of products / services.
            In this letter, there are some things that are discussed by the provider of the service / product which is the question of the buyer in order to help the buyer itself to find out information about the products / services. These things include:
a. Name and type of product
b. Product specifications, namely; type, size, quality, capacity and others;
c. Unit price.
d. Rebates;
e. Method of payment from the buyer to the seller;
f. How to delivery of the product from the seller to the buyer, and
g. Ease of which may be obtained by the buyer, such as warranty and others

example  Inquiry letter






































Order letter
Quote request letter is a letter from the prospective buyer to the seller requesting a quote. That is, the prospective buyer requested by mail order sellers officially bid him. With the offer of the seller will potential buyers will know the price, the terms of buying and selling, and a description of the goods or services to be purchased. This is the purpose of prospective buyers to write a letter of request to the seller offers. When prospective buyers have to know the condition of the goods / services following the purchase price and terms of sale, of course he does not need to request a quote from the seller.

Letter of request is required in formal trade deals that require formal procedures formally in writing. A large company as the seller, for example, is not to simply serve requests for quotations by phone. The letter requests often offers an early stage of the process business transactions. By letter request offers prospective buyers ask or request information about the goods or services to be purchased. As a reaction, the seller explained things buyers want to make a reservation and ultimately business transactions as the peak buying and selling process.

example order letter :
Jakarta, 10 November 2011
Your ref : KM / DC / 55
Our ref : RM / L / 3A
Mr. Kiwil Mananta
Manager
PT. Olahraga Maju Bersama
Jln. Raya Merdeka No. 21
Bekasi 72852
Dear Mr Kiwil Mananta
With this, we would like to place an order your product as follows.

1.10 pairs of shoes NIKE mercurial size of futsal 38-45
2. 10 pairs of shoes ADIDAS predator soccer size from 38-45
3. 2 dozen NIKE FC Barcelona Club t-shirt size M and XL
These items should be sent before December 1, 2011 Packing hope stand water with their insurance. Letters of credit are made to our Bank BRI has been sent through the services of the delivery goods JNE.

Yours faithfully,

Ridwan Malik


Complaint letter
Complaint Letter is to change the situation unacceptable. Writing a letter takes more time than making a phone call. People who get a letter of complaint to know this. They actually read the letters of complaint, not as voice mail that is often overlooked. Frequent complaint letter written to businesses, organizations, government agencies, schools and departments news.
Letter of complaint (Complain Letter) Effective must:
o brief
o authoritative
o factual
o constructive
o friendly
The main benefit of a complaint letter is to explain your problem. It is essential that the complaint clearly describe the problem and notify the recipient to be responsible. Write without rambling. Describe the facts without anger. Furthermore, providing a way out to the beneficiary. Offer a possible solution to this problem. Making sensible, such as asking for a refund or credit.
While the parties complained of must answer a letter of complaint to the complaint response letter / letter of response (Response Letter). Several letters of complaint from customers is justified, and some could have been outrageous. Without doing a full investigation, the company complained of can not know whether the complaint is valid or not. Therefore, any complaints should be carefully examined before reaching a conclusion about the situation. This process may take some time, then sent a letter to an angry customer is an ideal way to inform him that the company has received the complaint and are investigating the situation.
Example complaint letter



















Aplication letter
Application Letter is a business letter or a letter that serves to apply for a job at a company or in an institution. formal business letter is often supplied with a job application or resume and sent to the destination yan. Although the cover letter is generally considered to be an optional component applying for a job, more and more often their human resources department staff who actually take the time to thoroughly cover letter as their top picks.

CV should also be accompanied by a written application, and they form a package. The letter has a number of goals allowed us to promote themselves by showing the features of our CV. This application letter provides an opportunity to include material that is not in the CV, especially the personal qualities mentioned when making preparations. This indicates to a human resources department staff that we understand how to write a letter as a skill in itself and test our ability to communicate clearly and effectively. What should be in it? Letter of application should follow the general guidelines for all business letters. Should have an introduction, body, and conclusion. The introduction, in this cover letter should clearly in the position of taking a position which according to our ability, in other words as recommending ourselves.

In making a cover letter avoid inappropriate language such as slang or technical jargon. Use short sentences, informative and short paragraphs. Check the spelling, grammar, and punctuation carefully. Some employers routinely discard job application that contains the error. Structure of regular orders or email job application letter position applied to give the title of the job as a title, or refer to in the first sentence of your letter, using the reference code if any. This will ensure that you can cover letter directly to the right person in the organization. You also have to mention where you saw the job advertisement or where you heard about the vacancy.

Example application letter












Memo

Definition of Memo The memo is a concise message, the message is written someone with a short, clear, and easy to understand. According to its use, there is an official nature memos and personal (not official). Memo is officially adopted as a statement in the official relationship of a leader to his subordinates. Be used as a personal memo memorandum or letter is not an official statement among friends, relatives, or others who have a close relationship.
 The Characteristics
1.       Special letters are made ​​specifically for the purpose in the office or organization
2.       Judging from the circulation , an office or organization may submit a memo horizontally and vertically
 3.       Submission is horizotal a memo to the delivery office which has the equivalent
4.       Submission is a submission vertically memo from superiors to subordinates or otherwise to remind or ordered something
 5.       Is a form of communication that give advice , referrals , or illumination about something
6.       Have a piece of mail that is much simpler than the official letter in general , especially in the letter .
7.       Due to the limited pedarannya , scrap usually do not include the identity of the office , such as office name , phone number , fax , and postal code , it lengkap.ghdghv The characteristics of the form of scrap Form of scrap consists of two parts:     Head Memo      - Receiver      - Sender      - Subject and date of sender      - Initials and name of the sender     Contents, the author immediately notice the message or command in the short and straightforward sentences.

example memo

To : Randika Satria
From : Prof. Dr. Muhammad Aldin, M.Pd.
Date : June 21st, 2013
Subject : Additional Class of Psycholinguistics

In Saturday morning exactly at 7.30 A.M., we will hold an additional class for a psycholinguistics because your material in preparing for the final examination is not fulfilled enough. Tell your friend and enjoy my class.